Terms and conditions

By accessing as well as ordering from RAD www.researchanddesign.org webshop you agree to these terms and conditions. These terms and conditions apply to all agreements you reach with RAD www.researchanddesign.org webshop. If you do not agree with them, you may not use and access this website.

RAD www.researchanddesign.org webshop is designed to provide you with the best art &design experience on the Internet. All deliveries and services shall be performed according to RAD www.researchanddesign.org webshop’s terms and conditions. Unless RAD www.researchanddesign.org webshop has expressively agreed to the validity of the terms and conditions in writing, we will not recognize any provisions of you which conflict or deviate from the terms and conditions.

All products purchased at RAD www.researchanddesign.org webshop are made out of paper,paint,photos, glue, etc. in short: mixed media. Please note that we will not accept any return when a product is broken, washed, dry-cleaned, modified, or damaged. The products must be returned in original package or box with the receipt.

Product presentation
Please note that we have made every effort to show colours accurately via our website. However, due to the display and colour capabilities of your computer monitor, the colour and/or representation might not be exactly the same as the actual item. We cannot be responsible for the colour accuracy of your computer monitor.

We strive to present the most recent and reliable information on RAD www.researchanddesign.org webshop. However, there may be occasions where a certain item is and since the artworks are all unique therefore may not always be available any longer. We may not be able to replenish the stock on our website once an item is sold. In case you are interested or have any questions regarding an item, do not hesitate to contact us.

Sizes
All sizes in RAD www.researchanddesign.org agree with the size given. We hold one size system. Please note that we have not a size chart. Therefore, in case you have ordered the wrong size due to the different size systems, we resign the responsibility for that action.

Prices
All prices on RAD www.researchanddesign.org webshop are given in EUR and include VAT. However, shipping costs are not included in the price, but calculated as an extra charge. All prices are subjected to change.

Purchases
In order to make purchases through RAD www.researchanddesign.org webshop, you will be requested to register, which means providing us with your personal details and contact information. When ordering items, you will be requested to provide us with your payment details. It is your responsibility to provide valid and correct information and that you are the person referred to in the billing information provided.

Purchases made on RAD www.researchanddesign.org webshop are for the personal or gift use of the buyer only. Re-sale, commercial purposes, or any other commercial benefit is prohibited. RAD www.researchanddesign.org webshop reserves the right to restrict multiple quantities of an item being shipped to any customer or postal address. Also it is not allowed to sell, copy or modify artworks made and sold by RAD www.researchanddesign.org.

The contract between you and RAD www.researchanddesign.org webshop begins once you place an order. When placing an order at RAD www.researchanddesign.org webshop, we will send you an acknowledgment to your email address. Please note that you have to provide us with a valid email address in order for you to receive an electronic order confirmation. When placing an order at RAD www.researchanddesign.org webshop you accept the legal terms and conditions of RAD www.researchanddesign.org webshop.

If the item you have ordered is out of stock or does not meet our standard of quality, we will notify you by email and refund your payment within 30 days of being advised that the item has become unavailable.

We reserve the right not to accept your order if we are, for example, unable to obtain authorization for your payment. We also reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

Please observe that as the stock is shared with that of the shop, we might not always be able to keep our webshop updated with regards to availability.

Payment
On RAD www.researchanddesign.org webshop it is possible to pay via Direct Bank Transfer or PayPal.
The prices are given in EUR and include VAT. Please note that shipping is not included in the price displayed in the shop, but is calculated as an extra charge. The shipping cost will be included when you check out the items. We will process your orders once we receive a receipt of your payment.

We respect your privacy and your data will no longer exists in our system once the purchase is complete. All transactions are  processed to enable secure online transactions.

We strive to keep your orders as well as payments as secure as we can, however, in case of a third party reaches unauthorized access to any customer data, we will not be held responsible for any loss on your side.

Delivery
We strive to deliver your purchased items as soon as possible. Please mind this is a one man owned art shop, it can be possible during the month August summer holiday is being enjoyed for a couple of weeks. All orders are processed as soon as the transaction is complete. We ship all over the world. When the artworks leave my studio you will receive an email containing your tracking number.
Please note that any extra taxes and duties due to the destination country are the responsibility of the customer.

Return policy
RAD www.researchanddesign.org webshop wishes to ensure that you are satisfied with your purchase.
If you wish to return or exchange an item, you may return the item within 30 days from the date you received the item from RAD www.researchanddesign.org webshop. You will receive a full refund within thirty days from when we receive the item at RAD www.researchanddesign.org webshop.

All products purchased at RAD www.researchanddesign.org webshop are made out of paper,paint,photos, glue, etc. in short: mixed media. Please note that we will not accept any return when a product is broken, washed, dry-cleaned, modified, or damaged. The artwork(s) must be returned in original package or box with the receipt.
You must return the item you wish to exchange within 30 days of the delivery of the item.

To complete a return at RAD www.researchanddesign.org webshop. , follow these instructions.

• Write an email in order to recieve a return number. The email must contain productname, size and color.
• The returned item cannot be modified, or damaged. Items that agree with the restrictions mentioned above will not be accepted.
• The product must be returned in original package.

If the required condition complies, we will refund the cost of the product. We cannot refund the original shipping costs. In case of return, you are responsible for returning the item yourself by mail and for the shipping costs of the return.

Privacy policy
RAD www.researchanddesign.org webshop respects your privacy. We handle your personal information in a respectful manner. We are responsible for all personal information given to us by you, such as name, address, and other obligatory information needed when registering as well as ordering at RAD www.researchanddesign.org webshop. RAD www.researchanddesign.org webshop will not pass any of your personal information to third parties.

SHIPPING AND COSTS

Shipping within the Netherlands
Shipping costs within the Netherlands vary from 0,60 Eurocents till 3,60 Euro for a package of 2 KG. Packages are deliverd at your doorstep. Normally deliveries take approximately 1-3 workdays, but we are not held responsible for delayed deliveries since we are not accountable for unexpected proceedings.

Shipping within Europe
Shipping should take 10 days maximum depending on the country. However, we can not be held liable for any delays when we have no control over unexpected events during shipment. Shipping costs for a package till 100 grams are 3 Euro, from 100 to 500 grams 9 Euro and 500 grams till 2 KG 12 Euro.

Shipping outside Europe
Shipping should take 10 to 30 days maximum depending on the country. However, we can not be held liable for any delays when we have no control over unexpected events during shipment. Shipping costs for a package till 100 grams are 4 Euro, from 100 to 500 grams 10 Euro and 500 grams till 2 KG 14 Euro.